Privacy Policy

Introduction

​

This Privacy Policy explains how The Smooth Move (TSM) collects, uses, stores and protects your personal data when you use our website or services.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

By using this website, you agree to the terms of this policy.

​

Who We Are

​

The Smooth Move (TSM)
Website: https://tsmwalks.com
Email: info@tsmwalks.com

We act as the data controller for the personal data we collect.

​​

What Personal Data We Collect

We may collect and process the following data:

​

Personal Information

• Name

• Email address

• Phone number (if provided)

​

Transaction Data

• Purchase details

• Digital product downloads

​​

Technical Data

• IP address

• Browser type and version

• Device information

• Website usage data

​​

Communication Data

• Emails and messages you send to us

• Form submissions

​

How We Collect Your Data

​

We collect data when you:

• Visit our website

• Fill in a contact or enquiry form

• Purchase a product or service

• Subscribe to emails or updates

• Communicate with us directly

​​

Lawful Basis for Processing (GDPR)

​

We process your data under the following lawful bases:

​

Contractual Necessity

​

To deliver products or services you have purchased.

​

Legitimate Interests

​

To operate, improve and secure our website and services.

​

Consent

​

For marketing communications and optional data collection (you may withdraw consent at any time).

​

Legal Obligation

​

Where required for compliance with applicable laws.

​

How We Use Your Data

​

We use your data to:

• Provide digital products and consultancy services

• Respond to enquiries

• Manage bookings and client relationships

• Improve website performance and user experience

• Send marketing communications (where consent has been given)

We do not sell or rent your personal data to third parties.

​​

Email Marketing & Consent

​

If you opt in to receive communications:

• You may receive updates, resources or service-related information

• You can unsubscribe at any time via the link in our emails

• We will not send marketing communications without your consent

​

Cookies

​

We use cookies to enhance your experience and analyse website usage.

Cookies may collect:

• Pages visited

• Time spent on site

• Referral sources

You can control or disable cookies through your browser settings.

​

Third-Party Services (Data Processors)

​

We may use trusted third-party providers to support our services, including:

• Website hosting (Wix)

• Payment processing (e.g. Stripe, PayPal)

• Email marketing platforms

• Analytics tools

These providers process your data on our behalf and are required to comply with data protection laws.

​​

International Data Transfers

​

Some third-party providers may process data outside the UK or EEA.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses

• GDPR-compliant data protection measures

​

Data Retention

​

We retain your data only as long as necessary to:

• Provide services

• Maintain records

• Comply with legal obligations

You may request deletion of your data at any time, subject to legal requirements.

​

Your Rights Under GDPR

​

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

​

To exercise any of these rights, contact:
info@tsmwalks.com

​

Data Security

​

We take appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

However, no system is completely secure, and you use this website at your own risk.

​

External Links

​

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

​

Changes to This Policy

​

We may update this Privacy Policy from time to time.

Any updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.

​

Contact

​

If you have any questions about this policy or how your data is handled, please contact us:

​

​

​